Privacy policy
AJC Software is committed to protecting and respecting your privacy
This Policy explains when and why we collect personal information about people who visit our website or purchase products from us, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent to support
Who are we?
We are AJC Software, producers of high quality software tools.
How do we collect information from you?
We collect information about you when you purchase software products from us.
What type of information is collected from you?
The personal information we collect might include your name, email address, home/business address, telephone number along with a record of what you have purchased and infomation you might have sent us as part of support requests.
If you purchase a product from us, your purchase method details, such as credit card details, are not held by us. It is collected by our resellers or third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.
How is your information used?
Your information is used to keep a record of your product ownership and to give you product support.
We may also use your email address to send you updates about our products, tell you about other products and send you marketing if you have consented to this.
Who has access to your information?
Your information is only used internally by AJC Software and we do not give your information to anyone else unless we were required to do so by law.
Information you have given as part of the product purchase process that is not held by us is the responsibility of the reseller or third party payment processor and must be covered by their privacy policy.
Your choices
You can choose if you want to receive information from us. You can consent to this when you purchase a product from us and at any time after this.
When receiving regular emails from us there will always be an option in the email to withdraw that consent and you can also do this at any time by contacting support.
How you can access and update your information
You can contract support at any time to ask what information we hold about you and to request changes to it.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely.
Any details sent to us via email can never be guaranteed 100% secure but once we receive it we make our best effort to ensure its security on our systems.
Tracking web site visitors
We use Google Analytics to collect information about visitors to this web site.
Google Analytics does not collect personal information but does collect the following types of information:
- What website you came from to get here.
- How long you stay for.
- What kind of computer you’re using.
- Other things
You can read about how Google uses information from sites.
Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
Transferring your information outside of Europe
As part of the services offered to you by us, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
How do AJC Software products work with your data
AJC Software products may access or update data stored in files on your computer or any storage location that your computer can access, directly, via networks or FTP. This may include cloud services such as, but not limited to, Google Drive, Drobox, Microsoft OneDrive and Amazon S3.
The data in these files will only be accessed by the software for purposes that you instruct the software to action upon those files. These actions may include, but is not limited to, file synchronization, file comparison, file search.
The content of your data files will remain in your full control and possession or wherever you choose to send any such files. AJC Systems Ltd never has access to any of your data files.
You may instruct the software to send debug information to AJC Software. This will be a manual operation by you and will never happen automatically. Any data you send will be in plain text and fully visible by you. This data will never include any content of your data files.
Last update
This Policy was last updated in May 2020.